What should I do if I have any problems on HayBay?
What should I do if I have any problems on HayBay ?
If you have a problem with a purchase or sale, please contact the Seller or Buyer to sort out, first. Sometimes there can be mis-communications and mis-understandings that have valid explanations, so this route must be followed first. If you cannot sort out the problem with them, please contact us to ‘Open a Case’,with a full explanation of events, so that we may look into this on your behalf.
If you have a question or query about the HayBay site, please see our HELP section and FAQ’s posts to see if there is an explanation to answer this. We have lots of different posts covering all aspects of using the site starting with registration, which is FREE. Our sections explain how to monitor your account as well as topping it up and how to pay. We explain how to bid and buy, how to sell and which type of adverts you can choose. We also explain what is expected of you the Buyer and the Seller. We hope that we have covered all queries to assist you on the site. If you cannot find what you are looking for, please email us from the contact page and we will do our best to get back to you as soon as possible with an answer.